Culture Amp incident

Issue with rescheduling Performance Review Cycles

Culture Amp is currently experiencing a minor incident affecting Incident: Performance - Review-Cycles-Configuration-Launch (US) (Review Cycles - Configuration + Launch (US)) and Incident: Performance - Review-Cycles-Configuration-Launch (EU) (Review Cycles - Configuration + Launch (EU)) and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 21, 2026, 11:37 PM UTC
Resolved
Ongoing
Duration
● 3h 31m
Detected by Pingoru
Jun 21, 2026, 11:37 PM UTC

Affected components

Incident: Performance - Review-Cycles-Configuration-Launch (US) (Review Cycles - Configuration + Launch (US))Incident: Performance - Review-Cycles-Configuration-Launch (EU) (Review Cycles - Configuration + Launch (EU))Incident: Performance - Review-Cycles-Configuration-Launch (AU) (Review Cycles - Configuration + Launch (AU))

Update timeline

  1. identified Jun 21, 2026, 11:37 PM UTC

    We are currently investigating an issue with Performance admins rescheduling Performance Review Cycles. Impacted users may experience Performance Cycles are unable to be rescheduled, and cycles may launch at incorrect times. Engineers have been informed of the issue and are...

  2. investigating Jun 22, 2026, 12:17 AM UTC

    Our Engineers are actively investigating an issue with the ability to reschedule Performance Review Cycles. At this time, Performance admins may experience a 'Something went wrong on our end' error message when attempting to change the date/time of a Performance Cycle in a Scheduled state.<...

  3. investigating Jun 22, 2026, 01:22 AM UTC

    Our Engineering team has identified a root cause of the issue with rescheduling Performance Review Cycles, and are working to deploy a fix as soon as possible. At this time, Performance admins may experience a 'Something went wrong on our end' error message when attempting to change the...

  4. investigating Jun 22, 2026, 02:22 AM UTC

    We are actively working to deploy a fix for the issue with rescheduling Performance Review Cycles. At this time, Performance admins may experience a 'Something went wrong on our end' error message when attempting to change the date/time of a Performance Cycle in a Scheduled state, and in...