Culture Amp incident
Issue with viewing the Participation, Summary and Heatmap sections in shared report
Culture Amp is currently experiencing a major incident affecting Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU)) and Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US)), which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jun 18, 2026, 03:13 PM UTC
We have detected an issue with issue with the Summary, Participation and Heatmap pages returning a 403 error in shared reports. Engineers have been informed of the issue and are currently investigating. We'll be working to return things to normal as soon as possible. Further updates will...
- investigating Jun 18, 2026, 03:27 PM UTC
We are currently investigating an issue with the Summary, Participation, and Heatmap pages returning a 403 error in shared reports. At this time, you may experience errors, delays, or trouble accessing the following: The Participation page in a shared report The...
- investigating Jun 18, 2026, 04:18 PM UTC
We are still actively investigating the issue with the Summary, Participation, and Heatmap pages returning a 403 error in shared reports. At this time, you will experience errors, delays, or trouble accessing the following: Participation page in a shared report ...