Culture Amp incident

Delays in Retention Insights reporting data updating

Minor Ongoing View vendor source →

Culture Amp is currently experiencing a minor incident affecting Incident: Analytics - Retention (US) (Retention Insights (US)), which began 4h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 04:27 AM UTC
Resolved
Ongoing
Duration
● 3h 30m
Detected by Pingoru
Jun 16, 2026, 04:27 AM UTC

Affected components

Incident: Analytics - Retention (US) (Retention Insights (US))

Update timeline

  1. investigating Jun 16, 2026, 04:27 AM UTC

    We are currently investigating an issue with Retention Insights in the US data centre . At this time, account administrators may notice a delay in employee data updates via import/HRIS or manual profile updates reflecting in Retention Insights reporting. We are...

  2. investigating Jun 16, 2026, 05:08 AM UTC

    A root cause has been identified for the issue with Retention Insights in the US data centre. At this time, account administrators may notice a delay in employee data updates via import/HRIS or manual profile updates reflecting in Retention Insights reporting. We are working to...