Culture Amp incident
Delays in Retention Insights reporting data updating
Resolved after 5 hours 10 minutes, affecting Incident: Analytics - Retention (US) (Retention Insights (US)), on June 16, 2026.
The issue with Retention Insights in the US data centre has been resolved. The following will now be working as expected: Employee data updates via import/HRIS or manual profile updates reflecting in Retention Insights reporting without delay. We thank you for...
Affected components
Update timeline
- investigating Jun 16, 2026, 04:27 AM UTC
We are currently investigating an issue with Retention Insights in the US data centre. At this time, account administrators may notice a delay in employee data updates via import/HRIS or manual profile updates reflecting in Retention Insights reporting. We are...
- investigating Jun 16, 2026, 05:08 AM UTC
A root cause has been identified for the issue with Retention Insights in the US data centre. At this time, account administrators may notice a delay in employee data updates via import/HRIS or manual profile updates reflecting in Retention Insights reporting. We are working to...
- resolved Jun 16, 2026, 09:38 AM UTC
The issue with Retention Insights in the US data centre has been resolved. The following will now be working as expected: Employee data updates via import/HRIS or manual profile updates reflecting in Retention Insights reporting without delay. We thank you for...
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