Culture Amp incident

Issue with with Coach features across the platform

Resolved after 12 minutes, affecting Incident: Coach - Ai-Coach-Surveys (US) (AI Coach - Surveys (US)) and Incident: Coach - Ai-Coach (EU) (AI Coach - General (EU)) and 1 more, on June 15, 2026.

resolved Jun 15, 2026, 03:42 AM UTC

The issue with Coach tools across different parts of the Culture Amp platform has been resolved. The following will now be working as expected: Coach Coach in Surveys AI Coach in Performance Suggested Improvements (Performance) Comment...

Started
Jun 15, 2026, 03:30 AM UTC
Resolved
Jun 15, 2026, 03:42 AM UTC
Duration
12m
Detected by Pingoru
Jun 15, 2026, 03:30 AM UTC

Affected components

Incident: Coach - Ai-Coach-Surveys (US) (AI Coach - Surveys (US))Incident: Coach - Ai-Coach (EU) (AI Coach - General (EU))Incident: Coach - Ai-Coach (US) (AI Coach - General (US))Incident: Coach - Ai-Coach-Surveys (EU) (AI Coach - Surveys (EU))Incident: Coach - Ai-Coach-Performance (US) (AI Coach - Performance (US))Incident: Coach - Ai-Coach-Performance (EU) (AI Coach - Performance (EU))

Update timeline

  1. investigating Jun 15, 2026, 03:30 AM UTC

    We are currently investigating an issue with our Coach tools across different parts of the Culture Amp platform. At this time, you may experience errors, delays, or trouble accessing the following: Coach Coach in Surveys AI Coach in Performance ...

  2. resolved Jun 15, 2026, 03:42 AM UTC

    The issue with Coach tools across different parts of the Culture Amp platform has been resolved. The following will now be working as expected: Coach Coach in Surveys AI Coach in Performance Suggested Improvements (Performance) Comment...

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