Culture Amp incident

Delays in Retention Insights reporting data updating

Culture Amp is currently experiencing a minor incident affecting Incident: Analytics - Retention (EU) (Retention Insights (EU)) and Incident: Analytics - Retention (AU) (Retention Insights (AU)) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 02:09 AM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
May 28, 2026, 02:09 AM UTC

Affected components

Incident: Analytics - Retention (EU) (Retention Insights (EU))Incident: Analytics - Retention (AU) (Retention Insights (AU))Incident: Analytics - Retention (US) (Retention Insights (US))

Update timeline

  1. investigating May 28, 2026, 02:09 AM UTC

    We are currently investigating an issue with Retention Insights. At this time, you may notice a delay in employee data updates in Retention Insights reporting. This reporting data will only be reflective of employee data updates up until approximately 30 hours ago. We are working to...

  2. investigating May 28, 2026, 03:17 AM UTC

    We are currently investigating an issue with Retention Insights. At this time, you may notice a delay in employee data updates in Retention Insights reporting. This reporting data will only be reflective of employee data updates up until approximately 30 hours ago. We are working to...