Culture Amp incident

Issue with Anytime Feedback

Major Resolved View vendor source →

Culture Amp experienced a major incident on May 22, 2026 affecting Incident: Feedback - Anytime Feedback + Manager Requested Feedback (US) (Anytime Feedback + Manager Requested Feedback (US)) and Incident: Feedback - Anytime Feedback + Manager Requested Feedback (EU) (Anytime Feedback + Manager Requested Feedback (EU)) and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 07:15 AM UTC
Resolved
May 22, 2026, 07:24 AM UTC
Duration
8m
Detected by Pingoru
May 22, 2026, 07:15 AM UTC

Affected components

Incident: Feedback - Anytime Feedback + Manager Requested Feedback (US) (Anytime Feedback + Manager Requested Feedback (US))Incident: Feedback - Anytime Feedback + Manager Requested Feedback (EU) (Anytime Feedback + Manager Requested Feedback (EU))Incident: Feedback - Anytime Feedback + Manager Requested Feedback (AU) (Anytime Feedback + Manager Requested Feedback (AU))

Update timeline

  1. investigating May 22, 2026, 07:15 AM UTC

    We are currently investigating an issue with the ability to Give or Request Anytime Feedback. Impacted users will experience a 'Feedback not sent' or 'Request not sent' error when attempting to Give or Request Feedback in the Anytime Feedback module. A root cause has been identified,...

  2. resolved May 22, 2026, 07:24 AM UTC

    The issue with the ability to Give or Request Anytime Feedback has been resolved. The following will now be working as expected for all data centres: Giving Feedback Requesting Feedback We thank you for your patience as we resolved this issue. If you...