Culture Amp incident

Issue with Account Access

Major Ongoing View vendor source →

Culture Amp is currently experiencing a major incident affecting Incident: Home - Home Page (US) (Home Page (US)) and Incident: Settings - Admin Settings (US) (Admin Settings (US)) and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 03:04 PM UTC
Resolved
Ongoing
Duration
● 2h 43m
Detected by Pingoru
May 14, 2026, 03:04 PM UTC

Affected components

Incident: Home - Home Page (US) (Home Page (US))Incident: Settings - Admin Settings (US) (Admin Settings (US))Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU))Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US))Incident: Engagement - Surveys - Configuration + Launch (US) (Surveys - Configuration + Launch (US))Incident: Authentication - Email / Password (US) (Email / Password (US))Incident: Authentication - Saml / Single Sign-on (US) (SAML / Single Sign-On (US))Incident: Authentication - Google Sign in (US) (Google Sign in (US))Incident: Performance - Review Cycles - Submission (US) (Review Cycles - Submission (US))Incident: Performance - Review Cycles - Reporting + Sharing (US) (Review Cycles - Reporting + Sharing (US))Incident: Performance - Review Cycles - Configuration + Launch (US) (Review Cycles - Configuration + Launch (US))Incident: Performance - Review Cycles - Calibrations (US) (Review Cycles - Calibrations (US))

Update timeline

  1. identified May 14, 2026, 03:04 PM UTC

    We have detected an issue with users receiving intermittent 403 error messages when navigating the platform. This may impact all users on the US data center. Engineers have been informed of the issue and are currently investigating. We'll be working to return things to normal as...

  2. investigating May 14, 2026, 03:38 PM UTC

    We are currently investigating an issue with users receiving intermittent 403 error messages when navigating the platform. This may impact all users on the US data center. At this time, you may experience occasional errors, delays, or trouble accessing all parts of the platform. ...

  3. investigating May 14, 2026, 04:30 PM UTC

    We are currently investigating an issue with users receiving intermittent 403 error messages when navigating the platform. This may impact all users in the US data center. At this time, you may experience occasional errors, delays, or trouble accessing all parts of the platform. ...