Culture Amp incident

Issue with 1-on-1s

Resolved after 18 minutes, affecting Incident: 1-on-1s - 1-on-1s (US) (1-on-1s (US)) and Incident: 1-on-1s - 1-on-1s-Reporting (EU) (1-on-1s Reporting (EU)) and 1 more, on October 25, 2026.

resolved Oct 25, 2026, 09:31 PM UTC

The issue with 1-on-1s has been resolved. All users will no be able to navigate to, and use the 1-on-1s feature in the platform as expected. We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://support....

Started
Oct 25, 2026, 09:13 PM UTC
Resolved
Oct 25, 2026, 09:31 PM UTC
Duration
18m
Detected by Pingoru
Oct 25, 2026, 09:13 PM UTC

Affected components

Incident: 1-on-1s - 1-on-1s (US) (1-on-1s (US))Incident: 1-on-1s - 1-on-1s-Reporting (EU) (1-on-1s Reporting (EU))Incident: 1-on-1s - 1-on-1s (EU) (1-on-1s (EU))Incident: 1-on-1s - 1-on-1s-Reporting (US) (1-on-1s Reporting (US))Incident: 1-on-1s - 1-on-1s (AU) (1-on-1s (AU))Incident: 1-on-1s - 1-on-1s-Reporting (AU) (1-on-1s Reporting (AU))

Update timeline

  1. investigating Oct 25, 2026, 09:13 PM UTC

    We are currently investigating an issue with 1-on-1s. At this time, you may experience a temporary error message when attempting to access 1-on-1s in the Culture Amp platform. We expect to have things back to normal shortly, and will provide a further update once resolved. If...

  2. resolved Oct 25, 2026, 09:31 PM UTC

    The issue with 1-on-1s has been resolved. All users will no be able to navigate to, and use the 1-on-1s feature in the platform as expected. We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://support....

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