Culture Amp incident

Issue with Roles and Permissions settings page

Resolved after 42 minutes, affecting Incident: Settings - Admin-Settings (US) (Admin Settings (US)) and Incident: Settings - Admin-Settings (EU) (Admin Settings (EU)) and 1 more, on October 6, 2026.

resolved Oct 06, 2026, 02:22 AM UTC

The issue with the Roles and Permissions account settings page has been resolved. Account administrators will no longer see an error page when navigating to the Roles and Permissions page, and will once again be able to view or update role assignments for their users in the platform as...

Started
Oct 06, 2026, 01:40 AM UTC
Resolved
Oct 06, 2026, 02:22 AM UTC
Duration
42m
Detected by Pingoru
Oct 06, 2026, 01:40 AM UTC

Affected components

Incident: Settings - Admin-Settings (US) (Admin Settings (US))Incident: Settings - Admin-Settings (EU) (Admin Settings (EU))Incident: Settings - Admin-Settings (AU) (Admin Settings (AU))

Update timeline

  1. investigating Oct 06, 2026, 01:40 AM UTC

    We are currently investigating an issue with the Roles and Permissions account settings page. At this time, account administrators will see an error page when navigating to the Roles and Permissions page, and be unable to view or update role assignments for their users in the platform. ...

  2. resolved Oct 06, 2026, 02:22 AM UTC

    The issue with the Roles and Permissions account settings page has been resolved. Account administrators will no longer see an error page when navigating to the Roles and Permissions page, and will once again be able to view or update role assignments for their users in the platform as...

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