Culture Amp incident

Issue with rendering of some non-English platform translations

Resolved after 1 day 1 hour, affecting Incident: Home - Home (EU) (Home Page (EU)) and Incident: Home - Home Page (US) (Home Page (US)) and 1 more, on September 7, 2026.

resolved Sep 08, 2026, 07:02 AM UTC

The issue where some parts of the platform weren't rendering non-English translations as expected has been resolved. Users assigned non-English languages as their preferred language will now see this reflected across the entire platform, including the Home page, Coach functions and...

Started: Sep 07, 2026, 05:16 AM UTC
Resolved: Sep 08, 2026, 07:02 AM UTC
Duration: 1d 1h
Detected by Pingoru: Sep 07, 2026, 05:16 AM UTC

Affected components

Incident: Home - Home (EU) (Home Page (EU))Incident: Home - Home Page (US) (Home Page (US))Incident: Settings - Admin-Settings (US) (Admin Settings (US))Incident: Settings - Admin-Settings (EU) (Admin Settings (EU))Incident: Home - Home Page (AU) (Home Page (AU))Incident: Settings - Admin-Settings (AU) (Admin Settings (AU))Incident: Coach - Ai-Coach-Surveys (AU) (AI Coach - Surveys (AU))Incident: Coach - Ai-Coach-Surveys (US) (AI Coach - Surveys (US))Incident: Coach - Ai-Coach (EU) (AI Coach - General (EU))Incident: Coach - Ai-Coach (AU) (AI Coach - General (AU))

Update timeline

investigating Sep 07, 2026, 05:16 AM UTC

We are currently investigating an issue with some parts of the platform not rendering non-English translations as expected. This may impact users not assigned English as their preferred language in their profile. Impacted users will experience that parts of the platform such as the...
investigating Sep 07, 2026, 06:10 AM UTC

Our Engineering team has identified the root cause of an issue identified where some parts of the platform aren't rendering non-English translations as expected. At this time, impacted users will experience that parts of the platform such as the Home page, Coach functions and Organization...
investigating Sep 07, 2026, 07:10 AM UTC

Our Engineers are continuing work to resolve an issue identified where some parts of the platform aren't rendering non-English translations as expected. At this time, impacted users will experience that parts of the platform such as the Home page, Coach functions and Organization Structure...
resolved Sep 08, 2026, 07:02 AM UTC

The issue where some parts of the platform weren't rendering non-English translations as expected has been resolved. Users assigned non-English languages as their preferred language will now see this reflected across the entire platform, including the Home page, Coach functions and...

Your product runs on more than Culture Amp

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.