Cross River Bank incident

Cross River - degraded performance on third-party cloud provider

Notice Resolved View vendor source →

Cross River Bank experienced a notice incident on October 20, 2025 affecting Card Payments Authorization Service and Card Payments Push Service and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:19 PM UTC
Resolved
Oct 20, 2025, 04:19 PM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 04:19 PM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. resolved Oct 20, 2025, 04:19 PM UTC

    There is still an issue related to the third party cloud provider, which is currently under investigation. At this time, Payment Services are not impacted, but we are closely monitoring the situation. We will provide updates if there are any changes. For more information, please contact: [email protected]