Cross River Bank incident

PushToPay Outage

Resolved after 42 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on November 27, 2022.

monitoring Nov 27, 2022, 07:07 AM UTC

We are continuing to monitor for any further issues.

Started
Nov 27, 2022, 06:33 AM UTC
Resolved
Nov 27, 2022, 07:16 AM UTC
Duration
42m
Detected by Pingoru
Nov 27, 2022, 06:33 AM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating Nov 27, 2022, 06:33 AM UTC

    PushToPay Web API for card signup and push transactions to card networks is currently experiencing an outage. The issue is being investigated. For more information please contact [email protected]

  2. identified Nov 27, 2022, 06:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 27, 2022, 06:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 27, 2022, 07:07 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 27, 2022, 07:16 AM UTC

    This incident has been resolved.

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