Resolved after 9 hours 10 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on December 10, 2022.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Dec 10, 2022, 01:30 AM UTC
Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transactions and card signup. This is currently under investigation. Customers may experience some performance and availability issues. For more information please contact [email protected]
- investigating Dec 10, 2022, 05:18 AM UTC
We are continuing to investigate this issue.
- investigating Dec 10, 2022, 06:52 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 10, 2022, 10:15 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 10, 2022, 10:25 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 10, 2022, 10:40 AM UTC
This incident has been resolved.
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