Cross River Bank incident

Cross River - PushToPay degraded performance

Resolved after 45 minutes, affecting Card Payments Push Service and Card Payments Pull Service, on August 1, 2023.

monitoring Aug 02, 2023, 12:01 AM UTC

A brief disruption in connectivity had caused a degradation in service but has since been resolved without issue. The cause is being investigated and we will continue to monitor.

Started
Aug 01, 2023, 11:54 PM UTC
Resolved
Aug 02, 2023, 12:39 AM UTC
Duration
45m
Detected by Pingoru
Aug 01, 2023, 11:54 PM UTC

Affected components

Card Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating Aug 01, 2023, 11:54 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 02, 2023, 12:01 AM UTC

    A brief disruption in connectivity had caused a degradation in service but has since been resolved without issue. The cause is being investigated and we will continue to monitor.

  3. resolved Aug 02, 2023, 12:39 AM UTC

    This incident has been resolved.

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