Cross River Bank incident

Cross River - PushToPay degraded performance

Resolved after 47 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on August 13, 2023.

identified Aug 13, 2023, 07:48 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 13, 2023, 07:30 PM UTC
Resolved
Aug 13, 2023, 08:17 PM UTC
Duration
47m
Detected by Pingoru
Aug 13, 2023, 07:30 PM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating Aug 13, 2023, 07:30 PM UTC

    We are currently investigating this issue.

  2. identified Aug 13, 2023, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 13, 2023, 08:17 PM UTC

    This incident has been resolved.

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