Resolved after 40 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on September 19, 2023.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Sep 19, 2023, 08:21 AM UTC
Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transactions and card signup. This is currently under investigation. Customers may experience some performance and availability issues. For more information please contact [email protected]
- monitoring Sep 19, 2023, 08:32 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 19, 2023, 08:32 AM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 19, 2023, 08:35 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 19, 2023, 09:02 AM UTC
We have resolved the issue and are back to normal.
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