Resolved after 5 hours 43 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on February 2, 2024.
The incident has been resolved. For more questions please contact [email protected]
Affected components
Update timeline
- investigating Feb 02, 2024, 11:47 AM UTC
Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transactions and card signup. This is currently under investigation. Customers may experience some performance and availability issues. For more information please contact [email protected]
- identified Feb 02, 2024, 12:39 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 02, 2024, 01:42 PM UTC
The issue has been identified and we are working on stabilizing the services. Important announcement: P2P Sandbox is unavailable – CRB is expecting this to be rectified by Monday.
- resolved Feb 03, 2024, 04:48 PM UTC
The incident has been resolved. For more questions please contact [email protected]
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