Cross River Bank incident

Cross River - PushToPay service degradation

Resolved after 1 hour 21 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on July 2, 2024.

identified Jul 02, 2024, 09:11 AM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 02, 2024, 08:56 AM UTC
Resolved
Jul 02, 2024, 10:18 AM UTC
Duration
1h 21m
Detected by Pingoru
Jul 02, 2024, 08:56 AM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating Jul 02, 2024, 08:56 AM UTC

    We are currently experiencing service degradation in VisaDirect rail The issue is under investigation

  2. identified Jul 02, 2024, 09:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 02, 2024, 10:18 AM UTC

    This incident has been resolved.

Your product runs on more than Cross River Bank

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →