Resolved after 1 hour 43 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on August 27, 2024.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Aug 27, 2024, 09:41 AM UTC
Our NOC team has identified a possible degradation of performance to the web API in push transactions. This is currently under investigation. Customers may experience some performance and availability issues. For more information please contact [email protected]
- identified Aug 27, 2024, 09:59 AM UTC
The issue related to service disruption has been identified on MasterCard. They are currently conducting an investigation.
- identified Aug 27, 2024, 11:24 AM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 27, 2024, 11:25 AM UTC
This incident has been resolved.
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