Resolved after 2 hours 24 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on July 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 20, 2025, 02:21 AM UTC
Our NOC team has identified a possible degradation of performance related to ongoing scheduled system maintenance. This is currently under investigation. Customers may experience some performance and availability issues. For more information please contact [email protected]
- investigating Jul 20, 2025, 03:25 AM UTC
We are continuing to investigate this issue.
- identified Jul 20, 2025, 04:01 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 20, 2025, 04:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2025, 04:46 AM UTC
This incident has been resolved.
Your product runs on more than Cross River Bank
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.