Creditcall incident

Service Incident

Resolved after 1 hour 30 minutes, affecting Global - Authorization Platform and Global - Authorization Platform and 1 more, on January 14, 2026.

resolved Jan 14, 2026, 03:55 PM UTC

The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.

Started: Jan 14, 2026, 02:25 PM UTC
Resolved: Jan 14, 2026, 03:55 PM UTC
Duration: 1h 30m
Detected by Pingoru: Jan 14, 2026, 02:25 PM UTC

Affected components

Global - Authorization PlatformGlobal - Authorization PlatformGlobal - WebMISGlobal - WebMISGlobal - Terminal Management System for ChipDNA and ChipDNA MobileGlobal - Terminal Management System for ChipDNA and ChipDNA MobileGlobal - SOAPGlobal - SOAPGlobal - Hosted Payment Page / eKashuGlobal - Hosted Payment Page / eKashu

Update timeline

investigating Jan 14, 2026, 02:25 PM UTC

We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
resolved Jan 14, 2026, 03:55 PM UTC

The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.

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