Creditcall incident

Service Incident

Resolved after 1 hour 8 minutes, affecting Global - Authorization Platform, on January 29, 2026.

monitoring Jan 29, 2026, 05:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 29, 2026, 04:30 PM UTC
Resolved
Jan 29, 2026, 05:38 PM UTC
Duration
1h 8m
Detected by Pingoru
Jan 29, 2026, 04:30 PM UTC

Affected components

Global - Authorization Platform

Update timeline

  1. investigating Jan 29, 2026, 04:30 PM UTC

    We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.

  2. monitoring Jan 29, 2026, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 29, 2026, 05:38 PM UTC

    This incident has been resolved.

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