Creditcall experienced a minor incident on January 29, 2026 affecting Global - Authorization Platform, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Global - Authorization Platform
Update timeline
- investigating Jan 29, 2026, 04:30 PM UTC
We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
- monitoring Jan 29, 2026, 05:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2026, 05:38 PM UTC
This incident has been resolved.