Creditcall incident

Service Incident

Resolved after 35 minutes, affecting Global - Merchant Plugin for 3-D Secure, on September 9, 2024.

monitoring Sep 09, 2024, 05:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 09, 2024, 05:10 PM UTC
Resolved
Sep 09, 2024, 05:46 PM UTC
Duration
35m
Detected by Pingoru
Sep 09, 2024, 05:10 PM UTC

Affected components

Global - Merchant Plugin for 3-D Secure

Update timeline

  1. investigating Sep 09, 2024, 05:10 PM UTC

    We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.

  2. monitoring Sep 09, 2024, 05:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2024, 05:46 PM UTC

    This incident has been resolved.

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