Resolved after 4 hours 46 minutes, affecting First Data Merchant Solutions (Rapid Connect), on May 23, 2025.
Settlement processing has completed for the merchants previously affected. The service incident is believed to be resolved and we are monitoring the service.
Affected components
Update timeline
- investigating May 23, 2025, 09:18 AM UTC
We are currently investigating a service incident impacting settlement on the FiServ/FirstData RapidConnect platform. It is expected funding may be delayed for a subset of merchants. We are investigating and will provide an update shortly.
- identified May 23, 2025, 10:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 23, 2025, 10:49 AM UTC
Settlement processing has completed for the merchants previously affected. The service incident is believed to be resolved and we are monitoring the service.
- resolved May 23, 2025, 02:04 PM UTC
This incident has been resolved.
Your product runs on more than Creditcall
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services