Resolved after 2 hours 12 minutes, affecting Chase Paymentech (Stratus / Salem), on June 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Chase Paymentech (Stratus / Salem)
Update timeline
- identified Jun 05, 2025, 11:35 AM UTC
We have identified an issue affecting transactions processing via Chase Salem/Stratus. We are working on a resolution to be implemented as soon as possible. An update will be provided shortly.
- monitoring Jun 05, 2025, 11:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2025, 01:47 PM UTC
This incident has been resolved.
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