Resolved after 3 hours 24 minutes, affecting First Data Merchant Solutions (Rapid Connect), on June 17, 2025.
The internal system issue that caused a delay in the posting of certain First Data Rapid Connect transactions for settlement has now been resolved. The affected transactions are those normally submitted to Fiserv between 00:35 and 01:35 UTC; these were submitted by 02:35 UTC. Additionally, transactions typically submitted between 07:15 and 08:15 UTC were submitted by 12:06 UTC. As a result, the associated funding to accounts may have been delayed.
Affected components
Update timeline
- investigating Jun 17, 2025, 08:55 AM UTC
An internal system issue has caused a delay in the posting of certain First Data Rapid Connect transactions to Fiserv for settlement. As a result, the corresponding funding to accounts may also have been delayed. A further update will be provided shortly with more information.
- investigating Jun 17, 2025, 09:53 AM UTC
The internal system issue that caused a delay in the posting of certain First Data Rapid Connect transactions for settlement has now been identified and is being resolved. Transactions that are normally submitted to Fiserv between 00:35 and 01:35 UTC were submitted by 02:35 UTC. Other transactions are still being processed. A further update will be provided shortly with more information.
- identified Jun 17, 2025, 10:05 AM UTC
The internal system issue that caused a delay in the posting of certain First Data Rapid Connect transactions for settlement has now been identified and is being resolved. Transactions that are normally submitted to Fiserv between 00:35 and 01:35 UTC were submitted by 02:35 UTC. Other transactions are still being processed. A further update will be provided shortly with more information.
- resolved Jun 17, 2025, 12:20 PM UTC
The internal system issue that caused a delay in the posting of certain First Data Rapid Connect transactions for settlement has now been resolved. The affected transactions are those normally submitted to Fiserv between 00:35 and 01:35 UTC; these were submitted by 02:35 UTC. Additionally, transactions typically submitted between 07:15 and 08:15 UTC were submitted by 12:06 UTC. As a result, the associated funding to accounts may have been delayed.
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