Resolved after 3 hours 49 minutes, on October 8, 2026.
The settlement delay has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.
Update timeline
- investigating Oct 08, 2026, 09:36 AM UTC
We are currently investigating an issue affecting settlement processing for Chase Paymentech (Stratus / Salem). Some merchants may experience delays in receiving funding as a result. Our engineers are investigating the issue and will provide further updates as more information becomes available.
- identified Oct 08, 2026, 11:44 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 08, 2026, 01:26 PM UTC
The settlement delay has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.
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