Creditcall incident

Batch Settlement Delays

Resolved after 4 hours 16 minutes, on October 8, 2026.

resolved Oct 08, 2026, 01:47 PM UTC

The settlement delay has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.

Started
Oct 08, 2026, 09:30 AM UTC
Resolved
Oct 08, 2026, 01:47 PM UTC
Duration
4h 16m
Detected by Pingoru
Oct 08, 2026, 09:30 AM UTC

Update timeline

  1. investigating Oct 08, 2026, 09:30 AM UTC

    We are currently investigating an issue affecting settlement processing for First Data Merchant Solutions (Rapid Connect). Some merchants may experience delays in receiving funding as a result. We are investigating the issue and will provide further updates as more information becomes available.

  2. identified Oct 08, 2026, 11:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 08, 2026, 01:47 PM UTC

    The settlement delay has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.

Your product runs on more than Creditcall

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →