Affected components
📥 Inbound account transfers🎉 New account sign up📱 Countingup app📤 Outbound account transfers💳 Card payments💷 Cash withdrawals💰 Cash deposits🤝 Accountant hub🙋 Customer support
Update timeline
- investigating Apr 27, 2026, 11:04 AM UTC
One of our providers is experiencing technical difficulties, which is affecting: - Card transactions We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
- resolved Apr 27, 2026, 01:14 PM UTC
Our provider has resolved the issue affecting card transactions.
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