Is Countingup down?

Last checked just now
Current status
Countingup is up

No incidents right now.

Official status page: https://status.countingup.com · Polled every 5 minutes · 9 components tracked

Countingup is operational right now. Last checked just now; the most recent incident resolved 29d ago.

Real-time Countingup status, recent outages, and incident history — pulled directly from Countingup's official status page at https://status.countingup.com every 5 minutes. Pingoru tracks 9 Countingup services and has captured 8 incidents in the last 90 days (96.79% uptime). Get email, Slack, Discord, or webhook alerts the moment Countingup reports a new incident — free for 5 monitors, no credit card.

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Countingup uptime 96.79% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 53m
    Started May 15, 2026, 11:30 AM UTC · Resolved May 15, 2026, 12:24 PM UTC
    💳 Card payments
    Timeline · 2 updates
    • investigating · May 15, 2026, 11:30 AM UTC

      One of our providers is experiencing technical difficulties which is affecting the processing of card transactions. We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    • resolved · May 15, 2026, 12:24 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 8d
    Started Apr 27, 2026, 02:45 PM UTC · Resolved May 05, 2026, 02:47 PM UTC
    💳 Card payments💰 Cash deposits
    Timeline · 8 updates
    • investigating · Apr 27, 2026, 02:45 PM UTC

      One of our providers is experiencing technical difficulties, which is affecting: - Card transactions We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    • monitoring · Apr 27, 2026, 04:51 PM UTC

      Card payments are now operating normally. We will continue to monitor the situation with our provider, and apologise for any inconvenience caused.

    • monitoring · Apr 27, 2026, 04:59 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · Apr 28, 2026, 07:59 AM UTC

      Services have been restored. Please be aware that some customers may experience occasional interruptions while the systems fully stabilise. We are continuing to monitor the situation closely, and we will share updates if anything changes.

    • identified · Apr 28, 2026, 04:29 PM UTC

      We have been informed by our banking provider that, for a period of time, customers will be unable to make cash deposits at the Post Office. Our provider is working to resolve this as soon as possible. We are continuing to monitor the situation with card payments, but card payment functionality is fully restored.

    • monitoring · Apr 29, 2026, 08:05 AM UTC

      Cash deposit services at the Post Office have been restored. We are continuing to monitor all of our systems and services closely. We will share further updates if anything changes.

    • monitoring · May 02, 2026, 08:33 AM UTC

      Services are back online, though you may still see some brief interruptions as systems stabilise. Our provider is currently processing the data files that were delayed during the outage. This is primarily affecting balance updates for a small number of customers. If you have any concerns, please reach out to our Support team via the app.

    • resolved · May 05, 2026, 02:47 PM UTC

      Our provider has resolved the issues affecting card transactions and cash deposits.

    Latest: Our provider has resolved the issues affecting card transactions and cash deposits.

  3. Resolved 2h 10m
    Started Apr 27, 2026, 11:04 AM UTC · Resolved Apr 27, 2026, 01:14 PM UTC
    📥 Inbound account transfers🎉 New account sign up📱 Countingup app📤 Outbound account transfers💳 Card payments💷 Cash withdrawals💰 Cash deposits🤝 Accountant hub🙋 Customer support
    Timeline · 2 updates
    • investigating · Apr 27, 2026, 11:04 AM UTC

      One of our providers is experiencing technical difficulties, which is affecting: - Card transactions We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    • resolved · Apr 27, 2026, 01:14 PM UTC

      Our provider has resolved the issue affecting card transactions.

    Latest: Our provider has resolved the issue affecting card transactions.

  4. Resolved 14h 45m
    Started Apr 26, 2026, 09:03 AM UTC · Resolved Apr 26, 2026, 11:49 PM UTC
    📤 Outbound account transfers💳 Card payments
    Timeline · 5 updates
    • investigating · Apr 26, 2026, 09:03 AM UTC

      One of our providers is experiencing technical difficulties, this is affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will not succeed if they are required to be verified through 3DSecure. In person card payments (contactless, chip & pin) are not affected. We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    • investigating · Apr 26, 2026, 11:02 AM UTC

      Our provider is also experiencing intermittent issues with outbound account transfers using the Faster Payments scheme. Customers may see errors in the mobile app when trying to make outbound account transfers. We apologise for the continued inconvenience caused.

    • investigating · Apr 26, 2026, 01:49 PM UTC

      Our provider has resolved the issue affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will now succeed again. The provider continues to work on resolving the issues impacting outbound account transfers. We apologise for the continued inconvenience caused.

    • monitoring · Apr 26, 2026, 11:37 PM UTC

      Outbound account transfers are now operating normally. We will continue to monitor the situation with our provider, and apologise for any inconvenience caused.

    • resolved · Apr 26, 2026, 11:49 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 23m
    Started Apr 19, 2026, 10:19 AM UTC · Resolved Apr 19, 2026, 11:42 AM UTC
    💳 Card payments💷 Cash withdrawals
    Timeline · 5 updates
    • investigating · Apr 19, 2026, 10:19 AM UTC

      One of our providers is experiencing technical difficulties, this is affecting the authorisation of payments made with your Countingup card. We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    • investigating · Apr 19, 2026, 10:42 AM UTC

      We are continuing to investigate this issue.

    • investigating · Apr 19, 2026, 10:43 AM UTC

      Our provider is continuing to investigate this issue. Cash withdrawals at ATMs are also being affected. We apologise for any inconvenience caused.

    • monitoring · Apr 19, 2026, 10:57 AM UTC

      Countingup card payments and cash withdrawals are now being processed correctly again. We will continue to monitor the situation with our provider, and apologise for any inconvenience caused.

    • resolved · Apr 19, 2026, 11:42 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Countingup outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Countingup outage history →

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Outage history

Past 90 days · 6 incidents View full outage history →