Is Countingup down?

Last checked 7m ago
Current status
Countingup has degraded performance

Active incident: Provider outage - Post office cash deposits & card payment…

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Official status page: https://status.countingup.com · Polled every 5 minutes · 9 components tracked

Real-time Countingup status, recent outages, and incident history — pulled directly from Countingup's official status page at https://status.countingup.com every 5 minutes. Pingoru tracks 9 Countingup services and has captured 7 incidents in the last 90 days (97.35% uptime). Get email, Slack, Discord, or webhook alerts the moment Countingup reports a new incident — free for 5 monitors, no credit card.

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Countingup uptime 97.35% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Provider outage - Post office cash deposits & card payment issues
    Ongoing ● 2d 3h
    Started Apr 27, 2026, 02:45 PM UTC
    💳 Card payments💰 Cash deposits
    6 updates · show timeline
    • investigating · Apr 27, 2026, 02:45 PM UTC

      One of our providers is experiencing technical difficulties, which is affecting: - Card transactions We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    • monitoring · Apr 27, 2026, 04:51 PM UTC

      Card payments are now operating normally. We will continue to monitor the situation with our provider, and apologise for any inconvenience caused.

    • monitoring · Apr 27, 2026, 04:59 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · Apr 28, 2026, 07:59 AM UTC

      Services have been restored. Please be aware that some customers may experience occasional interruptions while the systems fully stabilise. We are continuing to monitor the situation closely, and we will share updates if anything changes.

    • identified · Apr 28, 2026, 04:29 PM UTC

      We have been informed by our banking provider that, for a period of time, customers will be unable to make cash deposits at the Post Office. Our provider is working to resolve this as soon as possible. We are continuing to monitor the situation with card payments, but card payment functionality is fully restored.

    • monitoring · Apr 29, 2026, 08:05 AM UTC

      Cash deposit services at the Post Office have been restored. We are continuing to monitor all of our systems and services closely. We will share further updates if anything changes.

    Latest: Cash deposit services at the Post Office have been restored. We are continuing to monitor all of our systems and services closely. We will share further updates if anything changes…

  2. Provider outage - card payment issues
    Resolved 2h 10m
    Started Apr 27, 2026, 11:04 AM UTC · Resolved Apr 27, 2026, 01:14 PM UTC
    📥 Inbound account transfers🎉 New account sign up📱 Countingup app📤 Outbound account transfers💳 Card payments💷 Cash withdrawals💰 Cash deposits🤝 Accountant hub🙋 Customer support
    2 updates · show timeline
    • investigating · Apr 27, 2026, 11:04 AM UTC

      One of our providers is experiencing technical difficulties, which is affecting: - Card transactions We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    • resolved · Apr 27, 2026, 01:14 PM UTC

      Our provider has resolved the issue affecting card transactions.

    Latest: Our provider has resolved the issue affecting card transactions.

  3. Provider outage impacting online card payments and outbound account transfers
    Resolved 14h 45m
    Started Apr 26, 2026, 09:03 AM UTC · Resolved Apr 26, 2026, 11:49 PM UTC
    📤 Outbound account transfers💳 Card payments
    5 updates · show timeline
    • investigating · Apr 26, 2026, 09:03 AM UTC

      One of our providers is experiencing technical difficulties, this is affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will not succeed if they are required to be verified through 3DSecure. In person card payments (contactless, chip & pin) are not affected. We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

    • investigating · Apr 26, 2026, 11:02 AM UTC

      Our provider is also experiencing intermittent issues with outbound account transfers using the Faster Payments scheme. Customers may see errors in the mobile app when trying to make outbound account transfers. We apologise for the continued inconvenience caused.

    • investigating · Apr 26, 2026, 01:49 PM UTC

      Our provider has resolved the issue affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will now succeed again. The provider continues to work on resolving the issues impacting outbound account transfers. We apologise for the continued inconvenience caused.

    • monitoring · Apr 26, 2026, 11:37 PM UTC

      Outbound account transfers are now operating normally. We will continue to monitor the situation with our provider, and apologise for any inconvenience caused.

    • resolved · Apr 26, 2026, 11:49 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Countingup outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 5 incidents
  • Provider outage - Post office cash deposits & card payment issues Ongoing
    Started Apr 27, 2026, 02:45 PM UTC · ● 2d 3h
  • Provider outage - card payment issues Resolved
    Started Apr 27, 2026, 11:04 AM UTC · Resolved Apr 27, 2026, 01:14 PM UTC · 2h 10m
  • Provider outage impacting online card payments and outbound account transfers Resolved
    Started Apr 26, 2026, 09:03 AM UTC · Resolved Apr 26, 2026, 11:49 PM UTC · 14h 45m
  • Provider outage affecting Countingup card payments Resolved
    Started Apr 19, 2026, 10:19 AM UTC · Resolved Apr 19, 2026, 11:42 AM UTC · 1h 23m
  • Provider outage affecting inbound and outbound account transfers Resolved
    Started Apr 09, 2026, 08:07 AM UTC · Resolved Apr 09, 2026, 02:30 PM UTC · 6h 23m

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Frequently asked questions

What is Countingup's uptime?
Over the last 90 days, Countingup reported 97.35% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.countingup.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Countingup's uptime history rolling forward in real time.
Has Countingup had outages in 2026?
Yes — Countingup has had 6 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Countingup outage?
The most recent Countingup incident was "Provider outage - card payment issues", which started on April 27, 2026 and was resolved on April 27, 2026. Pingoru captured this directly from https://status.countingup.com. See the full incident card above for affected components and the update timeline.
How often does Countingup have outages?
Based on the last 90 days, Countingup averages 2.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Countingup's status page?
Countingup's official status page is https://status.countingup.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Countingup down right now?
Countingup has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Countingup reports a change. Current status is based on 9 tracked services.
How does Pingoru know if Countingup is down?
We read https://status.countingup.com directly, using Countingup's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Countingup has an outage?
Create a free Pingoru account and add Countingup as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Countingup's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Countingup incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Countingup issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Countingup status?
We use Countingup's own status page at https://status.countingup.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Degraded" mean?
Countingup is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

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