Is Countingup down?
Last checked just nowNo incidents right now.
Countingup is operational right now. Last checked just now; the most recent incident resolved 29d ago.
Real-time Countingup status, recent outages, and incident history — pulled directly from Countingup's official status page at https://status.countingup.com every 5 minutes. Pingoru tracks 9 Countingup services and has captured 8 incidents in the last 90 days (96.79% uptime). Get email, Slack, Discord, or webhook alerts the moment Countingup reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- 💳 Card payments
Timeline · 2 updates
- investigating · May 15, 2026, 11:30 AM UTC
One of our providers is experiencing technical difficulties which is affecting the processing of card transactions. We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
- resolved · May 15, 2026, 12:24 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- 💳 Card payments💰 Cash deposits
Timeline · 8 updates
- investigating · Apr 27, 2026, 02:45 PM UTC
One of our providers is experiencing technical difficulties, which is affecting: - Card transactions We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
- monitoring · Apr 27, 2026, 04:51 PM UTC
Card payments are now operating normally. We will continue to monitor the situation with our provider, and apologise for any inconvenience caused.
- monitoring · Apr 27, 2026, 04:59 PM UTC
We are continuing to monitor for any further issues.
- monitoring · Apr 28, 2026, 07:59 AM UTC
Services have been restored. Please be aware that some customers may experience occasional interruptions while the systems fully stabilise. We are continuing to monitor the situation closely, and we will share updates if anything changes.
- identified · Apr 28, 2026, 04:29 PM UTC
We have been informed by our banking provider that, for a period of time, customers will be unable to make cash deposits at the Post Office. Our provider is working to resolve this as soon as possible. We are continuing to monitor the situation with card payments, but card payment functionality is fully restored.
- monitoring · Apr 29, 2026, 08:05 AM UTC
Cash deposit services at the Post Office have been restored. We are continuing to monitor all of our systems and services closely. We will share further updates if anything changes.
- monitoring · May 02, 2026, 08:33 AM UTC
Services are back online, though you may still see some brief interruptions as systems stabilise. Our provider is currently processing the data files that were delayed during the outage. This is primarily affecting balance updates for a small number of customers. If you have any concerns, please reach out to our Support team via the app.
- resolved · May 05, 2026, 02:47 PM UTC
Our provider has resolved the issues affecting card transactions and cash deposits.
Latest: Our provider has resolved the issues affecting card transactions and cash deposits.
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- 📥 Inbound account transfers🎉 New account sign up📱 Countingup app📤 Outbound account transfers💳 Card payments💷 Cash withdrawals💰 Cash deposits🤝 Accountant hub🙋 Customer support
Timeline · 2 updates
- investigating · Apr 27, 2026, 11:04 AM UTC
One of our providers is experiencing technical difficulties, which is affecting: - Card transactions We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
- resolved · Apr 27, 2026, 01:14 PM UTC
Our provider has resolved the issue affecting card transactions.
Latest: Our provider has resolved the issue affecting card transactions.
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- 📤 Outbound account transfers💳 Card payments
Timeline · 5 updates
- investigating · Apr 26, 2026, 09:03 AM UTC
One of our providers is experiencing technical difficulties, this is affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will not succeed if they are required to be verified through 3DSecure. In person card payments (contactless, chip & pin) are not affected. We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
- investigating · Apr 26, 2026, 11:02 AM UTC
Our provider is also experiencing intermittent issues with outbound account transfers using the Faster Payments scheme. Customers may see errors in the mobile app when trying to make outbound account transfers. We apologise for the continued inconvenience caused.
- investigating · Apr 26, 2026, 01:49 PM UTC
Our provider has resolved the issue affecting the 3DSecure system that is used when you use your Countingup card to make purchases online (ecommerce). These payments will now succeed again. The provider continues to work on resolving the issues impacting outbound account transfers. We apologise for the continued inconvenience caused.
- monitoring · Apr 26, 2026, 11:37 PM UTC
Outbound account transfers are now operating normally. We will continue to monitor the situation with our provider, and apologise for any inconvenience caused.
- resolved · Apr 26, 2026, 11:49 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- 💳 Card payments💷 Cash withdrawals
Timeline · 5 updates
- investigating · Apr 19, 2026, 10:19 AM UTC
One of our providers is experiencing technical difficulties, this is affecting the authorisation of payments made with your Countingup card. We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
- investigating · Apr 19, 2026, 10:42 AM UTC
We are continuing to investigate this issue.
- investigating · Apr 19, 2026, 10:43 AM UTC
Our provider is continuing to investigate this issue. Cash withdrawals at ATMs are also being affected. We apologise for any inconvenience caused.
- monitoring · Apr 19, 2026, 10:57 AM UTC
Countingup card payments and cash withdrawals are now being processed correctly again. We will continue to monitor the situation with our provider, and apologise for any inconvenience caused.
- resolved · Apr 19, 2026, 11:42 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Countingup outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Countingup outage history →Or sign up free to get alerts when Countingup breaks · 10 free monitors · No credit card
- Started May 15, 2026, 11:30 AM UTC · Resolved May 15, 2026, 12:24 PM UTC · 53m
- Started Apr 27, 2026, 02:45 PM UTC · Resolved May 05, 2026, 02:47 PM UTC · 8d
- Started Apr 27, 2026, 11:04 AM UTC · Resolved Apr 27, 2026, 01:14 PM UTC · 2h 10m
- Started Apr 26, 2026, 09:03 AM UTC · Resolved Apr 26, 2026, 11:49 PM UTC · 14h 45m
- Started Apr 19, 2026, 10:19 AM UTC · Resolved Apr 19, 2026, 11:42 AM UTC · 1h 23m
- Started Apr 09, 2026, 08:07 AM UTC · Resolved Apr 09, 2026, 02:30 PM UTC · 6h 23m