ControlUp experienced a major incident on September 27, 2024, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 27, 2024, 02:22 PM UTC
We are currently investigating an issue affecting the access of app.controlup.com and generating errors. We will provide another update as we learn more. Thank you for your patience.
- investigating Sep 27, 2024, 02:24 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 27, 2024, 04:29 PM UTC
The issue has been identified and a fix has been deployed. We are monitoring the situation as we see services return to normal. We will provide another update when confirmation is complete.
- resolved Sep 27, 2024, 05:28 PM UTC
The issue has been fixed and we have confirmed all services are back to fully operational. Thank you for your patience.