ControlUp incident

VDI platform availability issues

Resolved after 1 hour 26 minutes, affecting US Region and EMEA Region and 1 more, on April 21, 2026.

monitoring Apr 21, 2026, 04:19 PM UTC

We identified the issue, and a fix has been implemented. We are monitoring the results.

Started
Apr 21, 2026, 03:47 PM UTC
Resolved
Apr 21, 2026, 05:13 PM UTC
Duration
1h 26m
Detected by Pingoru
Apr 21, 2026, 03:47 PM UTC

Affected components

US RegionEMEA RegionAPAC Region

Update timeline

  1. investigating Apr 21, 2026, 03:47 PM UTC

    We are currently investigating an issue impacting some organizations' ability to access the VDI products. We will provide another update shortly.

  2. monitoring Apr 21, 2026, 04:19 PM UTC

    We identified the issue, and a fix has been implemented. We are monitoring the results.

  3. resolved Apr 21, 2026, 05:13 PM UTC

    This incident has been resolved.

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