ControlUp experienced a major incident on April 21, 2026 affecting US Region and EMEA Region and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
US RegionEMEA RegionAPAC Region
Update timeline
- investigating Apr 21, 2026, 03:47 PM UTC
We are currently investigating an issue impacting some organizations' ability to access the VDI products. We will provide another update shortly.
- monitoring Apr 21, 2026, 04:19 PM UTC
We identified the issue, and a fix has been implemented. We are monitoring the results.
- resolved Apr 21, 2026, 05:13 PM UTC
This incident has been resolved.