ControlUp incident

AI Assistant - Intermittent errors

Minor Ongoing View vendor source →

ControlUp is currently experiencing a minor incident affecting US Region and EMEA Region and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 07:44 PM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
May 11, 2026, 07:44 PM UTC

Affected components

US RegionEMEA RegionAPAC Region

Update timeline

  1. investigating May 11, 2026, 07:44 PM UTC

    We are currently investigating an issue with third-party services (Azure API) that may result in some AI Assistant query errors. The query should succeed on a retry. We will provide updates as we learn more.