ControlUp incident
DEX Database Issue - Intermittent connectivity
Affected components
Update timeline
- investigating Apr 27, 2026, 05:10 PM UTC
We are currently investigating an issue causing some DEX environments to be inaccessible.
- investigating Apr 27, 2026, 05:38 PM UTC
We are still investigating the issue. Some environments may still experience intermittent access issues to the DEX platform.
- identified Apr 27, 2026, 06:07 PM UTC
The issue has been identified. We are currently working on a fix to deploy to all environments. Some DEX environments may still be impacted at this time. We will provide another update once the fix is ready for deployment.
- monitoring Apr 27, 2026, 08:03 PM UTC
A fix has been implemented, and we are monitoring the results as we see access being restored across all environments. A final update will be posted once everything is confirmed.
- resolved Apr 28, 2026, 12:37 AM UTC
This incident has been resolved.
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