ControlUp incident

Streaming Data degraded performance - US region

Minor Resolved View vendor source →

ControlUp experienced a minor incident on October 2, 2024, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 02:29 PM UTC
Resolved
Oct 02, 2024, 05:53 PM UTC
Duration
3h 24m
Detected by Pingoru
Oct 02, 2024, 02:29 PM UTC

Update timeline

  1. investigating Oct 02, 2024, 02:29 PM UTC

    We are currently investigating and issue with the performance of the streaming data pipe for the US region. Customers may experience slow performance until we resolve this issue. Stand by for more updates.

  2. monitoring Oct 02, 2024, 03:12 PM UTC

    We have implemented a fix and data performance is returning to normal. We will monitor the situation and then mark this resolved. Thanks for your patience.

  3. resolved Oct 02, 2024, 05:53 PM UTC

    This issue has been confirmed resolved.