ControlUp incident

Chromium update causing issues with the Enrich extension for Edge DX

Notice Resolved View vendor source →

ControlUp experienced a notice incident on October 22, 2024, lasting 4d 16h. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2024, 12:15 PM UTC
Resolved
Oct 27, 2024, 04:55 AM UTC
Duration
4d 16h
Detected by Pingoru
Oct 22, 2024, 12:15 PM UTC

Update timeline

  1. investigating Oct 22, 2024, 12:15 PM UTC

    We are currently investigating issues with the Enrich browser extension for physical endpoint monitoring (Edge DX) with the new 130.x versions of Google Chrome or Microsoft Edge. Customers using these releases may find the Enrich extension does not launch as expected. We are actively working on a fix. To restore service we recommend you downgrade your browser to 129.x.

  2. resolved Oct 27, 2024, 04:55 AM UTC

    This incident has been resolved.