ControlUp experienced a major incident on October 27, 2024, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 27, 2024, 12:32 PM UTC
We are currently investigating an issue in the EMEA region where some Edge DX tenants are not being displayed properly. We will update here as we learn more. Thanks for your patience.
- monitoring Oct 27, 2024, 04:25 PM UTC
A fix has been tested and deployed. We are monitoring the results to confirm that everything is back to normal operation. Customers who continue to see issues, should clear their browser cache and try again. Another update will be made within an hour. Thanks for your patience.
- resolved Oct 27, 2024, 06:41 PM UTC
This issue has been resolved.