ControlUp incident

DEX degraded loading times - US Region

Minor Resolved View vendor source →

ControlUp experienced a minor incident on October 30, 2024, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 08:09 PM UTC
Resolved
Oct 31, 2024, 12:06 AM UTC
Duration
3h 56m
Detected by Pingoru
Oct 30, 2024, 08:09 PM UTC

Update timeline

  1. investigating Oct 30, 2024, 08:09 PM UTC

    We are currently investigating an issue causing some users in the US region to experience slower-than-usual loading times. Another update will be provided as we learn more. Thank you for your patience.

  2. resolved Oct 31, 2024, 12:06 AM UTC

    The issue has been resolved and operations are back to normal operations. Thank you for your patience during this investigation.