ControlUp incident

DEX degraded loading times - US Region

Notice Resolved View vendor source →

ControlUp experienced a notice incident on October 31, 2024, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 08:45 AM UTC
Resolved
Oct 31, 2024, 09:14 AM UTC
Duration
29m
Detected by Pingoru
Oct 31, 2024, 08:45 AM UTC

Update timeline

  1. identified Oct 31, 2024, 09:03 AM UTC

    We are currently investigating an issue causing some users in the US region to experience slower-than-usual loading times for reports. The issue has been identified and a fix is being implemented. Thank you for your patience.

  2. resolved Oct 31, 2024, 09:14 AM UTC

    The issue has been resolved and operations are back to normal operations. Thank you for your patience during this investigation.