ControlUp incident

VDI/DaaS page access issues

Notice Resolved View vendor source →

ControlUp experienced a notice incident on November 25, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 07:24 PM UTC
Resolved
Nov 25, 2024, 07:24 PM UTC
Duration
Detected by Pingoru
Nov 25, 2024, 07:24 PM UTC

Update timeline

  1. resolved Nov 25, 2024, 07:24 PM UTC

    We briefly encountered an issue causing some organizations to see a timeout screen when trying to access the VDI/DaaS section of the DEX platform. Only organizations on older versions were affected. A fix was quickly tested and deployed. No further action required.