ControlUp experienced a minor incident on November 25, 2024, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Nov 25, 2024, 09:48 PM UTC
We have identified an issue with the hosts providing the legacy data reports in the US region. We have a fix currently being deployed but organizations who have not yet upgraded and moved to streaming data reports will see delays. A reminder that the legacy data pipe will be shut down on December 1, 2024. Please upgrade your organization's Real-Time DX components before then to ensure no gaps in historical data. If you have already upgraded to version 8.8 MR or higher no action is required.
- resolved Nov 26, 2024, 03:19 AM UTC
This incident has been resolved and operations are back to normal