ControlUp experienced a major incident on November 27, 2024, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 27, 2024, 06:40 PM UTC
We are currently investigating an issue affecting the DEX platform. Some users may be experiencing error messages and long wait times when logging in and navigating. We will provide another update as soon as we learn more. Thank you for your patience.
- monitoring Nov 27, 2024, 06:51 PM UTC
We have found the issue and have deployed a fix. We are monitoring the results. Those affected are encouraged to refresh their session and try again.
- resolved Nov 27, 2024, 09:15 PM UTC
This incident has been resolved.