ControlUp incident

DEX Platform Access issues

Major Resolved View vendor source →

ControlUp experienced a major incident on December 3, 2024, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 01:51 AM UTC
Resolved
Dec 03, 2024, 03:00 AM UTC
Duration
1h 8m
Detected by Pingoru
Dec 03, 2024, 01:51 AM UTC

Update timeline

  1. investigating Dec 03, 2024, 01:51 AM UTC

    We are currently investigating an issue affecting access to the DEX platform. More information to come.

  2. identified Dec 03, 2024, 01:59 AM UTC

    The issue has been identified and a fix is being tested.

  3. monitoring Dec 03, 2024, 02:08 AM UTC

    A fix has been implemented and we are monitoring results as everything returns to normal operations.

  4. resolved Dec 03, 2024, 03:00 AM UTC

    This incident has been resolved and operations have returned to normal. Thanks for your patience