ControlUp incident

Delay in Some VDI Historical Reports

Minor Resolved View vendor source →

ControlUp experienced a minor incident on December 16, 2024, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 09:11 PM UTC
Resolved
Dec 17, 2024, 03:22 AM UTC
Duration
6h 10m
Detected by Pingoru
Dec 16, 2024, 09:11 PM UTC

Update timeline

  1. identified Dec 16, 2024, 09:11 PM UTC

    We have identified a delay in historical reporting for VDI App Reports (Up to 1 hour) and Environmental Assessments (Up to 1 day). We have added some additional resource to help close the gap quickly while we continue our investigation into the cause.

  2. resolved Dec 17, 2024, 03:22 AM UTC

    This incident has been resolved and historical data has been returned to normal operational levels. Thank you for your patience.