ControlUp incident

VDI and DaaS, and Reports not loading.

Minor Resolved View vendor source →

ControlUp experienced a minor incident on February 17, 2025, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 09:41 AM UTC
Resolved
Feb 17, 2025, 01:57 PM UTC
Duration
4h 16m
Detected by Pingoru
Feb 17, 2025, 09:41 AM UTC

Update timeline

  1. identified Feb 17, 2025, 09:41 AM UTC

    We are currently investigating an issue with VDI & DaaS reports not loading. This is not affecting all customers, please log a request with the support team should you be affected by this issue Many thanks

  2. monitoring Feb 17, 2025, 11:20 AM UTC

    A fix has been implemented and we are monitoring the results. Many thanks

  3. resolved Feb 17, 2025, 01:57 PM UTC

    This incident has been resolved.