ControlUp incident

Partial Service disruption - Synthetic Monitoring

Major Resolved View vendor source →

ControlUp experienced a major incident on March 12, 2025, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 03:42 PM UTC
Resolved
Mar 12, 2025, 05:39 PM UTC
Duration
1h 57m
Detected by Pingoru
Mar 12, 2025, 03:42 PM UTC

Update timeline

  1. investigating Mar 12, 2025, 03:42 PM UTC

    We are currently investigating an issue affecting Synthetic Monitoring access. We will provide an update as we learn more

  2. monitoring Mar 12, 2025, 04:34 PM UTC

    The issue has been identified, and remediations are beginning to be implemented in a controlled manner. We will continue to monitor performance as everything is restored. Thanks for your patience!

  3. resolved Mar 12, 2025, 05:39 PM UTC

    The incident has been resolved and operations have returned to normal. Thank you for your patience.