ControlUp incident

Delayed Report generation

Minor Resolved View vendor source →

ControlUp experienced a minor incident on March 19, 2025, lasting 10h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 09:03 AM UTC
Resolved
Mar 19, 2025, 07:33 PM UTC
Duration
10h 30m
Detected by Pingoru
Mar 19, 2025, 09:03 AM UTC

Update timeline

  1. investigating Mar 19, 2025, 09:03 AM UTC

    We are investigating an issue affecting the performance of report generation in the US and EMEA regions. Sorry for any inconvenience caused.

  2. monitoring Mar 19, 2025, 03:43 PM UTC

    A fix has been implemented and we are currently monitoring the performance.

  3. monitoring Mar 19, 2025, 03:58 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 19, 2025, 07:33 PM UTC

    This issue has been fully resolved. Thank you for your patience.