ControlUp experienced a minor incident on April 7, 2025, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 07, 2025, 02:21 PM UTC
We are actively investigating an issue impacting performance on some Secure DX tenants. We will provide updates as we learn more.
- identified Apr 07, 2025, 03:19 PM UTC
The issue has been identified, and we are working on a plan to deploy a fix ASAP. Thank you for your patience.
- monitoring Apr 07, 2025, 05:58 PM UTC
A fix has been tested and is being rolled out across all tenants. We are monitoring the results as performance returns to normal.
- resolved Apr 07, 2025, 07:12 PM UTC
This incident has been resolved, and performance has returned to normal.