Contentful had 61 outages in the last 2 years totaling 32h 8m of downtime — averaging 2.5 incidents per month.
There were 61 Contentful outages since July 28, 2025 totaling 32h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
Customer are experiencing issues opening the Contentful web app. We are investigating the situation.
We have identified the issue and provided a resolution. We are monitoring the situation.
The issue has resolved.
Customers are experiencing issues with scheduling publish events. We have identified the cause of the issue are are working on a fix.
We have deployed a fix for the issue but will continue to monitor the situation.
This issue has been resolved
Merge app exports were failing from 29th September 2025 2:42 UTC until 30th September 2025 8:39 UTC. The issue has been resolved.
We think the impact from the issue is over.
We are investigating an incident relating to AI Actions failing when using OpenAI models. All other AI Actions appear to be functioning normally.
We have identified and fixed a misconfiguration with AI Actions. OpenAI models should be working as normal now.
We are aware of top-level navigation issues causing redirects to the organization selection screen and are actively investigating.
Customers were experiencing top-level navigation issues causing redirects to the organization selection screen. We have addressed the issue and are observing the situation.
The issue is resolved.
Customers are experiencing issues with the Contentful Merge App. We are investigating the issue.
We have put a fix in place and customers should be able to use the Merge App again.
This issue has been resolved.
Customers may have experienced issues fetching taxonomies or taxonomy-related entries via the Content Delivery API. We have identified the issue and put a mitigation in place. We will continue to monitor the situation.
After continuing to monitor the issue, we believe the impact has been mitigated.
Users are currently experiencing errors when trying to update or delete custom apps.
We've identified the issue, applied a fix and are verifying full recovery.
We have verified that managing of custom apps is fully functional again.
5:45 AM MDT – 9:15 AM MDT We identified an issue in our App Functions system that caused some function executions to fail due to a misconfiguration. The issue has since been mitigated, and functionality has been restored.
5:45 AM MDT –9:15 AM MDT We identified an issue in our App Functions system that caused some function executions to fail due to a misconfiguration. The issue has since been mitigated, and functionality has been restored.
Some customers are experiencing degraded performance when using the Snapshots API. We are investigating the issue.
This incident has been resolved.