Contentful experienced a notice incident on November 5, 2025 affecting Content Management API, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Content Management API
Update timeline
- investigating Nov 05, 2025, 09:04 AM UTC
Our team has identified that a recent backfill task caused tokens created over five years ago to become invalid. We are working on a fix and will continue to monitor the situation.
- monitoring Nov 05, 2025, 10:05 AM UTC
We have put a fix in place for this issue and API tokens should no longer return a 401 Unauthorized error
- resolved Nov 05, 2025, 10:25 AM UTC
This issue is now resolved.